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Business Analyst
LSEG (London Stock Exchange Group)Business Analyst specializing in external workforce management processes at LSEG. Collaborating with leadership and operations teams to ensure compliance and efficiency in onboarding and management.
About the role
Key responsibilities & impact- Actively collaborate with External workforce leadership teams
- Define and manage the process to onboard, manage and exit all external workers
- Ensure compliance with the External Workforce Policy and implementation of identified controls
- Support the BAU operations teams by defining and monitoring required service levels
- Drive better experiences at LSEG
- Build and maintain a strong relationship with the BAU Operations teams and vendors
- Translate target state processes to detailed requirements
- Work with Vendor and LSEG Engineering teams to implement Vendor Management System and controls
- Drive solutions to overcome challenges, issues, and barriers related to the management of external workforce
- Support user training and build required training content
- Support Testing teams with required context and build E2E test case and execution
Requirements
What you’ll need- Proven success as Business Analyst / Process SME within External workforce management process areas
- Ability to review, analyse and recommend next steps with service level data
- Strong stakeholder management with the ability to influence at a cross functional level
- Confidence to work in a dynamic and fast-paced environment
- Ability to work independently with strong problem-solving skills
- Proactive and positive approach to enhancing customer satisfaction
- Analytical mindset to utilise data and simplify complex problems
- Working knowledge of leading Vendor Management Systems (e.g. SAP Fieldglass, Workday VNDLY etc.)
- Working knowledge of Workday HCM system preferred
- Strong written and spoken English skills required.
Benefits
Comp & perks- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business AnalystProcess SMEservice level analysisVendor Management SystemsSAP FieldglassWorkday VNDLYWorkday HCME2E test case executiondata analysisproblem-solving
Soft Skills
stakeholder managementinfluencingindependenceproactive approachcustomer satisfactionanalytical mindsetcommunicationcollaborationadaptabilitypositive attitude