Research & Estimates – Content Specialist
LSEG (London Stock Exchange Group)
full-time
Posted on:
Location Type: Office
Location: Bangalore • 🇮🇳 India
Visit company websiteJob Level
JuniorMid-Level
About the role
- Act as single point of contact and drive Content Projects from inception to successful delivery
- Act as the business interface and define & prioritize the strategic content requirements by working closely with Content Management Team, Customers Facing Teams and Regional Operations Managers
- Be a Change Agent in triggering, initiating and delivering dynamic & innovative changes by considering end-users perspective
- Successfully communicate with all customers to identify new opportunities to improve content and review service & quality performance
- Responsible for identifying, prioritizing and documenting Data Enhancements with Internal Operations Teams and also External Automation Vendors Partners
- Support Content production teams with complex queries, service & quality issues and also day to day production issues
- Analyze, Review, Report & Identify solutions to reduce DCCs for Estimates and work effectively with customers to reduce DCCs for All processes with R&E
- Build strong working relationships with Operations, Strategy, Development & Other Customer Leadership groups
Requirements
- Candidate Should have spent at least 24 month in the current role
- Prior 2 years Annual Performance Rating should be above “Met Expectations”
- Prior exposure to Projects Implementations & Delivery in the Current or Prior roles (as a Business Analysis, Testing or PM)
- Business Analysis Certifications (IIBA, Prince Certifications etc) or Project Management certifications would be desirable but NOT Mandatory
- High Level understanding of Research, Estimates & Actuals Content is also desirable but NOT mandatory
- Any exposure to Quality Techniques, Data Science, AI or ML would be desirable
Benefits
- Health insurance
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Business AnalysisProject ManagementData EnhancementsContent ManagementQuality TechniquesData ScienceArtificial IntelligenceMachine LearningEstimatesResearch
Soft skills
CommunicationRelationship BuildingChange ManagementProblem SolvingCollaborationPrioritizationStrategic ThinkingCustomer FocusAnalytical ThinkingAdaptability
Certifications
IIBA CertificationPrince CertificationProject Management Certification