Principal Facade Engineer
AtkinsRéalis
Senior Onsite Voice and Video Engineer
LSEG (London Stock Exchange Group)
full-time
Posted on:
Location Type: Office
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
Tech Stack
Cloud
About the role
- Deliver a professional service to our workforce for AV/VC requirements
- Have exceptional AV engineering skills related to enterprise-scale system design, deployment, and management of standard meeting rooms and large event spaces involving control systems, DSPs, AVoIP, audio over IP, digital signage/IPTV, as well as Cloud based VC solutions
- Comprehensive understanding of Microsoft Teams Meeting Room environment and management tools such as Microsoft Pro Portal, Teams Admin Centre
- Ability to troubleshoot and mitigate AV related issues ahead of time, particularly for large scale Town Halls and global events
- Strong technical understanding and AV design and implementation from concept to production environment
- Understanding of various video and audio standards and their respective application to include acoustic treatment and sound-video processing
- Maintaining bookings & requests from our stakeholders in a timely manner
- Carrying out daily checks / benchmark testing on all aspects of AV spaces, raising faults with 3rd party vendors
- Monitor, report and recommend improvements in the overall AV support service
Requirements
- At least 3 years' experience working in an Audio-Visual support role providing a professional service
- Experience in supporting AV/VC environments- CTS/AVIXA/Qsys/Dante certification preferred
- Knowledge of MS Teams Meeting Rooms and O365 environment
- Vendor management – Raise tickets, manage and set expectations, chase SLAs from vendors like Kinly, NEC, Polycom, Cisco etc
- Strong understanding of IT support processes and escalation procedures
- Knowledge of administering and maintaining MS teams room conferencing devices, specifically Poly (HP) devices
- Excellent problem-solving skills and the ability to work under pressure
- Good communication and collaboration skills
- Willingness to work flexible hours
Benefits
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AV engineeringsystem designdeploymentmanagementtroubleshootingAV designsound-video processingbenchmark testingaudio standardsvideo standards
Soft skills
problem-solvingcommunicationcollaborationability to work under pressurevendor managementstakeholder managementflexibilitytimeliness
Certifications
CTSAVIXA