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LS Retail

Director of Professional Services – Americas

LS Retail

Director of Professional Services leading a diverse team of consultants and specialists in the Americas for LS Retail. Overseeing engagements, financial results, and professional development while ensuring client satisfaction.

Posted 7/2/2026full-timeRemote • 🏈 Anywhere in North AmericaLeadWebsite

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Lead a team of consultants and specialists in the Americas.
  • Responsible for financial outcome and growing the business for LS Retail Professional Services in the region.
  • Manage engagements and ensure client satisfaction.
  • Support clients and consultants to ensure the delivery and quality of the service and professional growth.
  • Oversee daily activities and performance evaluation of team members.
  • Build up and maintain the regional LS Retail Consulting team.

Requirements

What you’ll need
  • Undergraduate degree in technology, business or equivalent education and professional experience.
  • 5+ years of leadership and management at a professional services firm managing direct reports.
  • 10+ years of experience with ERP systems and implementation projects.
  • LS Retail functional and implementation knowledge is a big advantage.
  • Excellent organizational, presentation, analytical, written and verbal communication skills.
  • Experience with C-level client relationship building and management.
  • Experience in implementing both custom and packaged software solutions.
  • Experience in estimating work efforts in a professional services environment.
  • Able to work in a fast-paced environment and deliver results on a timely basis.
  • Fluency in written and spoken English.

Benefits

Comp & perks
  • Professional growth
  • Collaborative team culture

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ERP SystemsLS Retail ImplementationCustom Software SolutionsPackaged Software SolutionsProject Management
Soft Skills
Organizational SkillsPresentation SkillsAnalytical SkillsWritten CommunicationVerbal Communication