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IT Helpdesk
Loss Prevention ServicesNetwork administrator for a windows domain network at Loss Prevention Services. Committed to exceptional customer service and supporting IT systems.
About the role
Key responsibilities & impact- Evaluating user needs and system functionality
- Scheduling upgrades and security backups
- Researching and installing new systems
- Ensuring smooth running of all IT systems
- Ensuring adherence to software licensing laws
- Providing secure access to the network
- Ensuring data security from attacks
- Providing user support and advice
- Managing complex technical problems
- Keeping up with latest technologies
Requirements
What you’ll need- Evaluating user needs and system functionality and ensuring that IT facilities meet these needs;
- Scheduling upgrades and security backups of hardware and software systems;
- Researching and installing new systems;
- Ensuring the smooth running of all IT systems, including anti-virus software, print services, and email provision;
- Ensuring that software licensing laws are adhered to;
- Providing secure access to the network for remote users;
- Ensuring the security of data from internal and external attack;
- Providing users with appropriate support and advice;
- Managing crisis situations, which may involve complex technical hardware or software problems;
- Keeping up to date with the latest technologies.
Benefits
Comp & perks- Medical, Dental, and Vision Insurance.
- PTO and Paid Holidays.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
System EvaluationSecurity Backup SchedulingSystem InstallationAnti-Virus Software ManagementNetwork Access Provisioning
Soft Skills
User SupportCrisis ManagementTechnical Advice