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IT Helpdesk
Loss Prevention ServicesNetwork administrator for a windows domain network at Loss Prevention Services. Committed to exceptional customer service and supporting IT systems.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in evaluating user needs and system functionality while ensuring the smooth operation of IT systems. Proficient in managing security protocols, providing user support, and adhering to software licensing laws.
Highest-signal resume keywords
User Needs EvaluationSystem Functionality ManagementData Security ManagementSoftware Licensing ComplianceTechnical Problem Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System EvaluationSecurity Backup SchedulingSystem InstallationAnti-Virus Software ManagementNetwork Access Provisioning
Soft Skills
User SupportCrisis ManagementTechnical Advice
Tools & Technologies
IT SystemsEmail ProvisionPrint Services
Industry Keywords
Data SecuritySoftware Licensing LawsLatest Technologies
About the role
Key responsibilities & impact- Evaluating user needs and system functionality
- Scheduling upgrades and security backups
- Researching and installing new systems
- Ensuring smooth running of all IT systems
- Ensuring adherence to software licensing laws
- Providing secure access to the network
- Ensuring data security from attacks
- Providing user support and advice
- Managing complex technical problems
- Keeping up with latest technologies
Requirements
What you’ll need- Evaluating user needs and system functionality and ensuring that IT facilities meet these needs;
- Scheduling upgrades and security backups of hardware and software systems;
- Researching and installing new systems;
- Ensuring the smooth running of all IT systems, including anti-virus software, print services, and email provision;
- Ensuring that software licensing laws are adhered to;
- Providing secure access to the network for remote users;
- Ensuring the security of data from internal and external attack;
- Providing users with appropriate support and advice;
- Managing crisis situations, which may involve complex technical hardware or software problems;
- Keeping up to date with the latest technologies.
Benefits
Comp & perks- Medical, Dental, and Vision Insurance.
- PTO and Paid Holidays.