Lojacorr

Operations Assistant – PWD (People with Disabilities)

Lojacorr

full-time

Posted on:

Location Type: Hybrid

Location: São José dos Pinhais • Brasil

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Job Level

Mid-LevelSenior

About the role

  • Provide support to brokers within the network, Business Units, Regional Units, insurers and others, understanding requests, directing solutions, and ensuring stakeholder satisfaction.
  • Contact insurance companies to clarify questions and outstanding issues, and relay information to brokers.
  • Review and forward notification emails related to pending items, refusals, and claims.
  • Maintain a history log of interactions and case handling.

Requirements

  • High school diploma.
  • Knowledge of insurance and administrative customer service routines is a plus.
  • Basic knowledge of Google Workspace (Gmail, Docs, etc.).
Benefits
  • Flexible semi-flexible working hours so you can organize your schedule.
  • Home office allowance to help with day-to-day expenses.
  • Meal voucher and food allowance loaded on a Flash Benefícios card.
  • Dental plan with Bradesco and national health plan with Seguros Unimed (no monthly premium deduction for the employee and their children).
  • One-time ergonomics allowance in the first month to help set up your home office.
  • Life insurance through MetLife.
  • Day off on your birthday to celebrate as you wish.
  • Childcare assistance for employee parents.
  • Access to Treinacorr (corporate learning platform) to develop your skills.
  • Psychological support provided by the Em Si Psicologia team.
  • Partial coverage of your gym membership via Gympass for physical well-being.
  • Pharmacy card from Brasil Convênios offering exclusive discounts and a payroll deduction option.
  • Network of partnerships and discounts at various providers such as Gazeta do Povo, Descomplica, FGV, Open English, and others.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
stakeholder satisfactioncustomer servicecommunicationproblem-solving
Certifications
high school diploma