Operations Assistant – PWD
Lojacorr
full-time
Posted on:
Location Type: Hybrid
Location: São José dos Pinhais • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide support to the network's brokers, business units, regional units, insurance companies and others, understanding their requests, directing solutions, and ensuring the satisfaction of those involved:
- Contact insurance companies to clarify doubts, resolve outstanding issues, and relay information to brokers;
- Review and forward notification emails regarding outstanding issues, rejections and claims;
- Maintain and control the record of case handling and communication history;
Requirements
- High school diploma;
- Knowledge of insurance and administrative customer service routines is a plus;
- Basic knowledge of Google Workspace (Gmail, Docs, etc.);
Benefits
- Organize your schedule within our semi-flexible working hours.
- Home office allowance to help with everyday expenses.
- Meal and food vouchers on the Flash Benefícios card.
- Take care of your health with our Bradesco dental plan and national health plan Seguros Unimed (no monthly fee charged to the employee and their children).
- Ergonomics allowance in the first month to help equip your home office.
- Feel protected with MetLife life insurance.
- Paid day off on your birthday to celebrate however you wish.
- Childcare assistance for company parents.
- Access to Treinacorr (corporate university) to further your knowledge.
- For mental well-being we offer psychological support with the Em Si Psicologia team.
- For physical well-being we subsidize part of your gym membership through Gympass.
- Pharmacy card from Brasil Convênios for purchases with exclusive discounts and flexible payments (payroll-deducted).
- Network of partnerships and discounts at various establishments such as Gazeta do Povo, Descomplica, FGV, Open English, among others.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationproblem-solvingorganizational skills
Certifications
high school diploma