Business Analyst
LMI
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $84,000 - $130,000 per year
About the role
- Identify, evaluate, and implement new systems and solutions, or identify enhancements to existing systems; define requirements and specifications.
- Lead the collection, capture, and management of mission user needs from prioritization, concept development, epic and feature creation, and user story writing to support development and deployment as a business analyst subject matter expert.
- Liaise between software development teams, logistics and warehouse SMEs (including users and proxy users), and technical solution leadership to ensure that product development, customization, and/or integration aligns with overall architecture, systems, and human centered design (HCD) best practices.
- Facilitate the gathering of business-focused requirements to support product development teams, and product owners, including defining the backlog and ensuring the user's perspective is considered.
- Work with the product owner and users to determine the operational objectives of business needs and elicit requirements.
- Focus on requirements related to improved usability, user experience, and user adoption and engagement.
- Manage a register of stakeholder relationships to product team technical leadership, functional representatives, and user representatives.
- Conduct necessary research and discovery to serve as de facto subject matter expert, supporting development teams in the integration and development of complex business systems.
- Identify core business needs, decompose, and document concepts of operation, story maps, briefings, and user stories, document business rules, and construct workflow diagrams, as needed.
- Condense complex business processes into clear and actionable epics, features, and user stories with acceptance criteria.
- Work with Product Management, Technical Leadership, and mission stakeholders to review, update, and maintain a business process roadmap of the to-be system and evaluate areas of reengineering by outlining potential to-be processes.
- Work with Product Management, Technical Leadership, and mission stakeholders establish and monitor baseline key performance indicators (KPI)/metrics for system development and integration.
- Provide data analysis expertise to measure and report on progress towards objectives and key results, including both development/delivery metrics and business process outcomes.
Requirements
- 10+ years of experience in information technology (IT), management, business analysis, system engineering, and/or IT requirements management.
- Well-developed analytical, diagnostic, and system-thinking skills.
- Experience as a Product Owner or in a business or requirements analyst role.
- Experience working on systems integration projects that span hardware and software solutions.
- Ability to effectively manage stakeholder relationships and expectations while developing and refining agile requirements.
- Ability to develop artifacts to support requirements documentation, including user journey maps, data flow diagrams, interface analyses, information architecture diagrams, etc.
- Experience with agile requirements management tools.
- Experience in business process improvement and reengineering.
- Experience working in an agile software development framework.
- Master's degree or equivalent work experience in IT/information systems, business administration, computer science, or mathematics or equivalent experience.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements managementsystems integrationdata analysisagile requirements managementbusiness process improvementuser journey mappingdata flow diagramsinterface analysisinformation architecture
Soft Skills
analytical skillsdiagnostic skillssystem-thinking skillsstakeholder managementcommunication skillsuser experience focuscollaborationleadershipproblem-solvingadaptability
Certifications
Master's degree in IT/information systemsMaster's degree in business administrationMaster's degree in computer scienceMaster's degree in mathematics