Client Success Coordinator

Liviniti

Client Success Coordinator role at Liviniti Health Systems ensuring health system and hospital client satisfaction while managing relationships and implementation processes.

Posted 6/23/2026full-timeRemote • Louisiana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Ensure the success and satisfaction of health system and hospital clients.
Manage client relationships and oversee the implementation process.
Drive project management initiatives to enhance client experience and operational efficiency.
Respond to all client inquiries and address needs in a timely manner.
Prepare account management-related documents and follow-ups from client meetings.
Ensure discussions are documented and follow-ups are delivered within timelines.
Maintain records of project information and objectives of assigned clients.
Adhere to procedural and quality standards.
Utilize project management skills to track milestones and deliverables.
Oversee and manage all ID Card processes and issues.

Requirements

What you’ll need

Bachelor’s degree in health administration, business, I/O Psychology, or related field required.
Must demonstrate good presentation skills and excellent negotiation skills.
Intermediate or great proficiency with MS Excel, Word, PowerPoint, Project, and Outlook.
Outstanding numeric, verbal, written, logic, and analytical skills.
Excellent verbal and written communication skills, establishing rapport and working with others.
Program performance and understanding of healthcare analytics.
Experience preparing and interpreting reports.
Capability to efficiently complete tasks in a fast-paced environment.
Prior PBM experience preferred.
Pharmacy Technician license or national certification is preferred.

Benefits

Comp & perks

Medical, Dental, Vision insurance
Disability and Life insurance
Employee Assistance Program
Remote work options
Generous Paid-Time Off
Annual Reviews and Development Plans
Retirement Plan with company match immediately 100% vested

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementhealthcare analyticsreport preparationdata interpretation

Soft Skills

client relationship managementpresentation skillsnegotiation skillsverbal communicationwritten communicationanalytical skillsorganizational skills

Certifications

Pharmacy Technician licensenational certification