Account Executive – PBM

Liviniti

Account Executive maintaining and expanding client relationships for Liviniti, a PBM disruptor. This role involves independent work, problem-solving, and strategic account management responsibilities.

Posted 4/28/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Account Executive’s primary duty is to maintain and expand relationships with the Company’s customers, vendors, and internal and external contacts to ensure needs and expectations are met and business is retained.
Establish and maintain goodwill.
Develop productive and professional relationships with customers and their associated vendors.
Work independently giving great attention to detail and displaying the initiative to prevent and resolve issues.
Serve as a superior problem solver.
Perform duties with a strong degree of organization/prioritization skills and understanding overall business goals.
Follow through on all tasks to the point of resolution in an educated, accurate, and timely fashion.
Collaborate with team members to ensure a smooth customer experience.
Coordinate internal and external resources, to meet account performance objectives.
Proactively lead the account management process fostering and developing an effective team environment.
Responsible for overall growth, retention, and strategic planning for accounts.
Such responsibilities include assisting in securing new accounts, managing the onboarding processes, promoting new products and solutions to customers, delivering and interpreting reports, consulting with customers by phone or in person, and communicating needs of the customer to other team members.
Make certain the timelines of project implementation are met.
Maintain client satisfaction throughout plan implementation, post-implementation and all other related service activities.
Conduct benefit review presentations.
Abide by all obligations under HIPAA related to Protected Health Information (PHI).

Requirements

What you’ll need

Bachelor’s degree in health administration, business, I/O Psychology or related field required
An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
An excellent facilitator/fixer who is experienced in resolving conflicts between different parties for a resolution
A decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspective
A strategic planner with sound technical skills, analytical ability, good judgment and strong operational focus
Ability to work with peers in a team effort
Demonstrated ability to manage multiple priorities and deadlines
A well-organized and self-directed individual who can work with minimal amount of supervision
Capability to efficiently complete tasks in a fast-paced environment
Must demonstrate strong negotiation and communication skills and excel under pressure
Experience preparing and interpreting reports
Proficient in Microsoft Office and industry-related software programs
(4) years external client-facing support or related account management experience in a healthcare or Pharmacy Benefits Management (PBM) environment.

Benefits

Comp & perks

Servant culture
Medical, Dental, Vision insurance
Disability and Life insurance
Employee Assistance Program
Remote work options
Generous Paid-Time Off
Annual Reviews and Development Plans
Retirement Plan with company match immediately 100% vested

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementstrategic planningreport preparationconflict resolutionnegotiationanalytical abilitydetail-orientedcustomer onboardingproject implementationcustomer consultation

Soft Skills

communicationproblem solvingorganizationprioritizationteam collaborationself-directionadaptabilityinitiativeinterpersonal skillsfacilitation

Certifications

Bachelor’s degree in health administrationBachelor’s degree in businessBachelor’s degree in I/O Psychology