People Operations Coordinator – Part Time

Littera Education

Part-time People Operations Coordinator answering tutor questions and supporting HR inquiries for Littera Education’s tutoring SaaS platform. Collaborating with Support, Customer Success, and People teams in a fully remote US-based environment.

Posted 8/5/2026part-timeRemote • 🇺🇸 United StatesJunior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR administration and customer support within an EdTech environment, utilizing Zendesk for efficient ticket management and problem-solving. Strong organizational skills and attention to detail are essential for maintaining compliance and supporting operational needs.

Highest-signal resume keywords

HR Administration ExperienceZendesk ProficiencyCustomer Support ManagementOrganizational SkillsRelationship-Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR AdministrationCustomer SupportCompliance ManagementPayroll ManagementTicketing Systems

Soft Skills

Attention to DetailMultitasking AbilitiesProfessional CommunicationTrust-BuildingResourcefulness

Tools & Technologies

Zendesk

Industry Keywords

EdTechRemote EnvironmentHigh-Volume SupportAgile SettingLittera Education Mission

About the role

Key responsibilities & impact

Use Zendesk to answer tutor questions
Support the People Operations Generalist by managing compliance, payroll, and general HR inquiries
Work in an agile setting with Support, Customer Success, and People teams
Build, deliver, and iterate on ideas
Help support Littera Education’s mission of providing equitable, high-quality, cost-effective tutoring to school districts and student-serving organizations

Requirements

What you’ll need

1–2+ years of experience in HR administration, customer support, or operations; EdTech or remote environment preferred
Highly proficient in Zendesk or similar ticketing systems
Comfortable managing a high volume of support tickets
Scrappy, resourceful, and willing to work in data to solve problems
Strong organizational and multitasking abilities
Excellent attention to detail
Ability to communicate professionally, build trust, and maintain confidentiality
Comfortable working in a high-volume, fast-paced environment
Available Monday–Friday for 20–25 hours per week, 4–5 hours per day, with a consistent schedule
Relationship-building, organization, and time-management abilities
Passion for Littera’s mission
Must live within the United States

Benefits

Comp & perks

Be part of a fully remote team and amazing, team oriented culture
Opportunity to help build and create
Satisfaction that you are contributing to our mission of getting tutoring help to those students that need it the most