Engineering Manager, Program Services

Lithic

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $169,000 - $265,000 per year

About the role

  • Lead and manage a team of full-stack engineers, owning their performance, growth, and overall team health
  • Own the technical vision for agentic program management — defining where AI agents can take over manual workflows in disputes, fraud, compliance, and customer operations, and building the roadmap to get there
  • Partner closely with product, design, and Lithic's operations teams to identify automation opportunities and ship tools that meaningfully reduce manual lift for customers and internal teams
  • Drive engineering execution — maintaining velocity, managing scope, and holding a high bar for code quality and operational excellence
  • Build and reinforce engineering best practices, leveling up the team's tools, processes, and collective craft
  • Recruit, hire, and retain strong engineering talent
  • Serve as a technical thought partner to cross-functional stakeholders across product, design, and the broader engineering org

Requirements

  • Proven experience managing software engineering teams, with a track record of delivering complex products in a fast-moving environment
  • Genuine excitement about building agentic systems — you've thought hard about where LLMs and AI agents fit (and where they don't) in high-stakes, regulated workflows
  • Strong technical foundation — you've shipped full-stack products and can credibly engage on architecture, code quality, and technical tradeoffs
  • Experience with modern web stacks; familiarity with TypeScript, Node/Express, and frontend frameworks (e.g., Vue or React) is a plus
  • A clear point of view on what great engineering management looks like — hiring well, developing people, and building team culture
  • The ability to balance speed and quality, and to help your team do the same
  • Strong communication skills and comfort operating across engineering, product, and business stakeholders
Benefits
  • Unlimited PTO
  • 12-weeks fully paid parental leave
  • 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
  • Work From Anywhere: work from anywhere in the world 4-weeks each year
  • 3% cashback on card purchases with your complimentary Privacy.com employee account
  • Health, vision, and dental insurance; HSA Contribution Match
  • 401(k) match
  • Voluntary Life Insurance and STD/LTD
  • Commuter benefit
  • Catered lunch every Tuesday and Thursday
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
full-stack developmentarchitecturecode qualitytechnical tradeoffsTypeScriptNodeExpressVueReactAI agents
Soft Skills
team managementperformance managementgrowth developmentcommunicationhiringteam culturebalancing speed and qualitycollaborationleadershipproblem-solving