Technical Product Manager
LingaTech
contract
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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About the role
- Provides strategic leadership for large-scale digital products that connect millions of residents to critical health and human services and benefits during a period of significant technology and experience transformation.
- Partners closely with business, technology, and external stakeholders to define and execute a product roadmap that meets mandated requirements while improving operational efficiency and user outcomes.
- Drive, refine, and execute a strategic product roadmap aligned with program mandates, business goals, and user needs.
- Define product vision, key milestones, and success measures, ensuring alignment with organizational strategies and outcomes.
- Lead cross-functional teams to research problems, evaluate opportunities and impacts, and execute implementation plans for new and enhanced products.
- Facilitate the development of business, functional, and system requirements using interviews, workshops, document analysis, and process modeling.
- Serve as a primary liaison between business stakeholders, IT teams, designers, data teams, and external vendors throughout the product lifecycle.
- Translate policy and administrative objectives into effective digital product solutions that deliver measurable public value.
- Oversee and coordinate vendor teams, ensuring delivery quality, alignment, and accountability across multiple partners.
- Apply user research, analytics, and other data-driven insights to prioritize work and inform product decisions.
- Develop, revise, and implement policies, procedures, and standards to improve quality, efficiency, and cost effectiveness.
- Synthesize research, analysis, and findings into clear, actionable recommendations and executive-ready deliverables.
- Support change management efforts and build capacity with stakeholders new to agile and user-centered design practices.
Requirements
- 5+ years of experience in technical or strategic product management
- Leading end-to-end product planning and delivery
- Demonstrated experience delivering technology solutions for Health and Human Services or federally funded programs such as SNAP, Medicaid, TANF, Unemployment Insurance, or similar programs.
- Proven experience leading or managing complex technical products that involve legacy systems and complex data structures.
- Experience leading cross-functional teams within government or public-sector environments.
- Experience communicating effectively with non-technical audiences and building capacity with staff new to Agile and user-centered design practices.
- Excellent oral, written, and visual communication skills, with the ability to convey complex concepts clearly.
- Strong facilitation and people management skills, including driving alignment across diverse stakeholder groups.
- Experience managing vendor teams and coordinating work across multiple vendors.
Benefits
- Enjoy full benefits that cover everything from medical to dental, vision, and beyond.
- 401k
- Term life insurance
- Accidental death & dismemberment coverage
- Long-term disability
- Employee referral program
- Exciting events to show appreciation.
- Training sessions to support professional development.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementstrategic planninguser researchdata analysisagile methodologiesuser-centered designrequirements gatheringimplementation planningvendor managementtechnology solutions
Soft skills
leadershipcommunicationfacilitationpeople managementstakeholder engagementproblem-solvingstrategic thinkingcollaborationcapacity buildingchange management