Ancillary Services Coordinator

LifeStance Health

Ancillary Services Coordinator verifying insurance benefits and authorizations for LifeStance Health’s mental healthcare services. Supporting patients, providers, billing operations, documentation, and reporting remotely across the United States.

Posted 8/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in verifying patient medical insurance benefits, obtaining pre-certifications, and managing billing documentation. Proficient in collaborating with healthcare teams to provide accurate patient benefit information and support reporting needs.

Highest-signal resume keywords

Medical Billing ExperienceInsurance Products KnowledgeAutomated Billing SystemsData Entry SkillsPatient Benefit Verification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingInsurance VerificationPre-CertificationData EntryCost Estimation

Soft Skills

Team CollaborationIndependent WorkCultural Competence

Tools & Technologies

Billing System SoftwareElectronic Medical Records

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

MedicareMedicaidInsurance Coverage TypesPatient BenefitsHealthcare Operations

About the role

Key responsibilities & impact

Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid
Determine insurance benefit compatibility with LifeStance procedures and visits, including testing and special services
Obtain pre-certification or authorization for procedures and enter it into billing system software
Work with providers and operations team to provide patient benefit information
Complete cost estimates, upload information in the medical record, and send it to patients for review
Complete data entry and appropriate forms documenting patient benefits coverage
Alert office staff about uninsured, underinsured, and potential billing issues
Provide accurate, detailed insurance benefits to requesters and document them in the billing system
Maintain accurate verification documentation in patient electronic charts and reporting resources
Serve as a resource to other teams regarding patient benefits
Support leadership with daily, weekly, and monthly reporting needs

Requirements

What you’ll need

High school diploma or GED equivalent required
2+ years of medical facility or medical office billing experience
Professional experience and understanding of insurance products and coverage types
Experience with automated billing systems preferred
Training in business office activities preferred
Ability to work both in a team environment and independently
Legally authorized to be employed in the United States
Experience working with insurance companies and knowledge of different coverage types and policies
Experience working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture
Ability to sit, stand, bend, talk, hear, and walk
Ability to lift and/or move objects up to 25 pounds
Required close, distance, color, peripheral, and depth vision, plus ability to adjust focus

Benefits

Comp & perks

medical, dental, vision, AD&D, short and long-term disability, and life insurance
401k retirement savings with employer match
paid parental leave
paid time off
holiday pay
Employee Assistance Program