Specialty Services Engagement Manager

LifeStance Health

Specialty Services Engagement Manager optimizing network utilization through strategic provider engagement at LifeStance Health. Involves internal sales, provider engagement, and data-driven decision-making.

Posted 7/31/2026full-timeRemote • California, Florida • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in referral processes, clinical workflows, and healthcare service delivery, with a strong focus on relationship management and data analysis to optimize referral patterns and enhance provider communication.

Highest-signal resume keywords

Referral ProcessesClinical WorkflowsHealthcare Service DeliveryData AnalysisRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Referral Management SystemsCRM ToolsEMRsBusiness Process ImprovementData Interpretation

Soft Skills

Interpersonal SkillsCommunication SkillsAnalytical Mindset

Certifications & Qualifications

Clinical Licensure

Industry Keywords

Healthcare Provider RelationsNetwork EngagementCare CoordinationClinical Best PracticesContinuous Learning

About the role

Key responsibilities & impact

Educate internal stakeholders and affiliated partners on services, specialties, and capabilities across the organization
Promote the use of clinical pathways and other best practices to guide appropriate, evidence-based referrals
Develop and distribute internal communications and/or partner with marketing to support resource development (e.g., referral guides, newsletters, updates)
Build and maintain strong relationships with referring providers and care teams across assigned regions or service lines
Serve as a key liaison to facilitate communication, resolve concerns, and enhance the referral experience
Analyze referral patterns and trends to identify insights, risks, and opportunities for optimization
Monitor network utilization and contribute to performance tracking across service lines
Collaborate with leadership and cross-functional partners to develop and implement targeted initiatives
Identify and reduce referral leakage by understanding root causes and scalable solutions
Act as a resource to resolve issues related to referrals, communication, or coordination among providers and departments

Requirements

What you’ll need

Strong understanding of referral processes, clinical workflows, and healthcare service delivery.
Excellent interpersonal, communication, and relationship management skills.
Analytical mindset with the ability to interpret data and develop actionable strategies.
Knowledge of CRM tools, EMRs, and referral management systems preferred.
A commitment to continuous learning and improvement based on current clinical best practices and standards of care.
Proven ability to improve business processes, methods, quality, and decision-making to achieve meaningful, measurable improvements.
Bachelor's degree in healthcare administration, business, marketing, or a related field. Master’s preferred.
Clinical Licensure & Experience in patient care delivery a strong plus.
3–5 years of experience in healthcare provider relations, network engagement, or care coordination.

Benefits

Comp & perks

medical
dental
vision
AD&D
short and long-term disability
life insurance
401k retirement savings with employer match
paid parental leave
paid time off
holiday pay
Employee Assistance Program