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Clinical Onboarding Partner
LifeStance HealthOnboarding Partner leading end-to-end clinical onboarding experience at LifeStance Health. Responsible for readiness assessment, engagement, and operational transition support across teams.
About the role
Key responsibilities & impact- The Onboarding Partner is a strategic, relationship-focused role responsible for leading the end-to-end onboarding experience for clinical hires from signed agreement through Week 1 transition into operations.
- This role assesses clinician readiness, identifies and escalates onboarding and rescind-risk indicators, resolves barriers to start, and helps ensure clinicians are prepared to successfully begin practice at LifeStance.
- The role manages a high-volume caseload across specialties, onboarding stages, timelines, and state-specific requirements while adapting support based on clinician experience, onboarding complexity, readiness indicators, and operational risk.
- This role serves as the central onboarding partner for clinicians throughout the onboarding journey and works across Recruiting, Credentialing, HR Operations, Clinical Operations, Learning & Development, Compliance, and Technology to drive progress, resolve complex issues, maintain clinician engagement, and support operational readiness through transition into practice.
Requirements
What you’ll need- Minimum of 3 years of experience in clinical onboarding, provider onboarding, healthcare operations, credentialing coordination, talent operations, or related healthcare workforce functions.
- Experience managing complex, high-volume workflows in a healthcare, multi-site, or similarly fast-paced environment with competing priorities and multiple operational dependencies.
- Experience coordinating onboarding across multiple stakeholders, operational teams, systems, and onboarding stages, with sound judgment in identifying risks, barriers, and escalation needs.
- Experience navigating HRIS, ATS, CRM, or onboarding workflow systems.
- Demonstrated experience organizing, analyzing, and communicating onboarding data, readiness updates, and operational risks to support reporting, workforce visibility, and leadership decision-making.
- Demonstrated experience managing multiple timelines, competing priorities, and operational demands while maintaining accuracy and consistency in a fast-paced environment.
- Strong written and verbal communication skills with the ability to communicate clearly with clinicians, operational leaders, and internal stakeholders.
Benefits
Comp & perks- medical
- dental
- vision
- AD&D
- short and long-term disability
- life insurance
- 401k retirement savings with employer match
- paid parental leave
- paid time off
- holiday pay
- Employee Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Clinical OnboardingProvider OnboardingCredentialing CoordinationHealthcare OperationsWorkflow ManagementData AnalysisRisk IdentificationOperational ReadinessTimeline ManagementStakeholder Coordination
Soft Skills
Strong Communication SkillsSound JudgmentOrganizational SkillsProblem-SolvingAdaptability