Credentialing Project Administrator

LifeStance Health

Credentialing Project Administrator overseeing operational workflows and credentialing at LifeStance Health. Responsible for improving revenue cycle performance and training cross-functional teams.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $61,000 - $73,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Ownership of credentialing ops systems (Salesforce Health Cloud and Verifiable)
Provide credentialing data integrity management
Subject matter lead for credentialing and payor enrollments
Change management including implementation and communication of improvements
Contribute to workflow and process development
Create and maintain reports and analytics as well as support ticket functions
Respond to Cred Ops support tickets (help desk) related to reports and any ticketing tools
Train new hires and other LSH team members
Create/update/maintain credentialing and credentialing ops resources
Creation and maintenance of Payor and State specific SOPs for Managers and Coordinators
Maintain and ensure security of shared access drives/files
Training and meeting facilitation
Participation in cross functional initiatives
Other items as assigned
Lead credentialing-related initiatives impacting cross functional departments
Translate AR/denial issues into trackable workflows and process improvements
Build and maintain reporting, dashboards, and tracking tools (Salesforce, KPI reports)
Document workflows and train teams on standard processes
Own initiatives end-to-end, including remediation projects and data corrections

Requirements

What you’ll need

2+ years of operational experience working in a credentialing healthcare operations or administrative role
Salesforce Health Cloud and Verifiable credentialing software or similar experience
Adept at using Microsoft Office Suite, especially Excel
Flexible and adaptable in learning and understanding new technologies
Analytical and detail-oriented, a problem solver
Customer service oriented
Strong written, verbal, and interpersonal communication skills
Ability to effectively prioritize and execute tasks
Ability to work independently and proactively as well as being a team player
Highly organized with strong attention to detail and accuracy
Qualified candidates must be legally authorized to be employed in the United States

Benefits

Comp & perks

medical
dental
vision
AD&D
short and long-term disability
life insurance
401k retirement savings with employer match
paid parental leave
paid time off
holiday pay
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credentialing data integrity managementworkflow developmentreportinganalyticsprocess improvementsdata correctionsSOP creationticketing toolsSalesforce Health CloudVerifiable credentialing software

Soft Skills

analyticaldetail-orientedproblem solvercustomer service orientedstrong written communicationstrong verbal communicationinterpersonal communicationflexibleadaptablehighly organized