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Senior Salesforce Administrator
LifeStance HealthSenior Salesforce Administrator focusing on Salesforce Health Cloud, Experience Cloud, and Sales Cloud modules at LifeStance Health. Collaborating to develop optimal solutions in an agile environment.
Tech Stack
Tools & technologiesCloudSDLC
About the role
Key responsibilities & impact- Serve as a project lead for credentialing’s participation in the integration and ongoing optimization of Salesforce Health Cloud
- Develop system and workflow solutions that meet the scope and requirements while focusing on scalability and maintainability
- Work closely with Product Owners and business stakeholders to ensure scope and requirements are properly defined and executed upon
- Collaborate with Quality Assurance (QA), product owners, and designers
- Act as a subject matter expert for credentialing systems, workflows, and operational processes, including assisting with issue resolution and help desk support
- Interface with team members to troubleshoot, debug, and fix issues in production and sandbox environments
- Manage system releases and communication to team members
- Create reports, dashboards, and custom report types
- Manage users, profiles, roles, permission sets, and permission set groups
- Create complex flows utilizing loops, email alerts, and custom actions
- Readily share knowledge across the team
- Champion best practices, coding standards, and documentation
- Participate and engage in all Scrum Ceremonies and regular code reviews
- Develop, maintain, and deliver training materials and user guidance related to Salesforce Health Cloud and credentialing systems
- Evolve individual Salesforce certifications and credentials
- Help shape the platform roadmap and influence architectural decisions
- Serve as a trusted technical partner to Product, QA, and business stakeholders
Requirements
What you’ll need- Certified Salesforce Administrator preferred
- 3+ years of experience working with the Salesforce Platform
- Experience working in an Agile environment following SDLC
- Experience in a Healthcare setting preferred
- Experience with Gearset (or equivalent Salesforce DevOps tooling)
- Must comply with HIPAA rules and regulations
- Ability to collaborate on projects across stacks and blended teams
- Must be data driven, objective, and goal oriented
- Effectively communicate and understand project requirements
- Strong sense of ownership and ability to work cross functionally
- Self-driven with the ability to work with minimal supervision
- Qualified candidates must be legally authorized to be employed in the United States
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
Benefits
Comp & perks- medical
- dental
- vision
- AD&D
- short and long-term disability
- life insurance
- 401k retirement savings with employer match
- paid parental leave
- paid time off
- holiday pay
- Employee Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce Health Cloudsystem and workflow solutionscomplex flowsreport creationdebuggingissue resolutionAgile methodologySDLCdata-driven decision makingtraining material development
Soft Skills
collaborationcommunicationownershipself-driveninclusivitysensitivityhumilitygoal-orientedcross-functional teamworkproject requirement understanding
Certifications
Salesforce Administrator