Strategic Partner Success Manager, Business Development

LifeStance Health

Strategic Partner Success Manager at LifeStance Health driving patient referrals and partnerships. Managing relationships with major healthcare providers to enhance mental health service visibility.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $90,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Foster ongoing relationships and partnership with our largest referral partners to drive loyalty and growth of patient referrals to LifeStance
Collaborate with the SVP, Business Development and other business development leaders to develop a national strategy and implementation plan to increase awareness of and drive referrals toward our clinical service offerings
Strategically identify, and execute on, opportunities for growth within existing referral relationships
Troubleshoot barriers and challenges encountered by referral sources that inhibit a seamless patient referral process
Develop and maintain trust with key stakeholders, both internal and external to LifeStance
Partner with LifeStance’s marketing team on collateral development and educational materials
In partnership with LifeStance’s clinical leadership, arrange educational opportunities to engage potential referral sources
Stay abreast of industry trends, analyzing market dynamics, and competitor activity to inform strategic decision-making
Assist in maintaining a current, comprehensive, and organized customer relationship management system (CRM)
Proactively identify areas of underperformance (e.g., partners with declining referral volume) and take corrective action
Operate with high integrity and comply with company policies and procedures

Requirements

What you’ll need

Bachelor’s degree in business, marketing, healthcare or a related field
7 + years of account management and/or business development (BD) experience, preferably in healthcare services
Experience working in the behavioral health industry is preferred
Proficient in Microsoft Office Suite, including Excel and PowerPoint
Proven track record of growing a book of business and successfully achieving targets
Analyzing structured and unstructured data
Passionate about mental healthcare and LifeStance’s mission
Excellent communication and organizational skills
Detail oriented
Cross functional collaboration
Solution focused
Proactive self-starter
Building positive team culture
Self-awareness
Effective listener

Benefits

Comp & perks

medical
dental
vision
AD&D
short and long-term disability
life insurance
401k retirement savings with employer match
paid parental leave
paid time off
holiday pay
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementbusiness developmentdata analysiscustomer relationship managementMicrosoft Office SuiteExcelPowerPoint

Soft Skills

communicationorganizational skillsdetail orientedcross functional collaborationsolution focusedproactive self-starterbuilding positive team cultureself-awarenesseffective listener

Certifications

Bachelor’s degree