Senior Manager, Solution Delivery

LifeStance Health

Senior Manager leading Program Managers responsible for delivering healthcare technology programs. Overseeing complex, cross-functional technology initiatives that support growth and operational excellence.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $143,000 - $177,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Lead, mentor, and develop a team of Senior Program Managers, fostering a culture of accountability, continuous improvement, and high performance.
Provide coaching on complex program and project delivery, stakeholder management, and executive communication to ensure consistency and excellence in delivery execution across all initiatives, including scope, timelines, budgets, and quality.
Use data to make prioritization and resource allocation decisions in partnership with Solution Delivery and Technology leadership and stakeholders, and proactively resolve conflicts as needed.
Partner with Product, Engineering, Clinical, and Operations leadership to ensure alignment between product strategy and solution delivery priorities.
Establish and standardize solution delivery methodologies, templates, artifacts, governance frameworks, and best practices, lead enablement efforts across the department, and ensure effective adoption and ongoing utilization of resources.
Ensure effective escalation management and resolution of critical program issues, and provide clear, concise, and actionable communications and updates to leadership around program risks, issues, impacts, and outcomes.
Represent Solution Delivery in project scoping and discovery sessions, and develop data-driven delivery roadmaps, forecasts, and RAID logs.
Establish clear goals, performance expectations, and career development plans for direct reports.
Build and maintain strong and trusted partnerships with executives, business and clinical stakeholders, and third-party partners.
Stay current on relevant LifeStance product and solution capabilities in order to align project goals and outcomes with evolving business value.

Requirements

What you’ll need

10+ years of experience in enterprise program/project management
5+ years of experience managing and developing high-performing program or project management teams
Proven track record of successfully delivering complex, cross-functional program portfolios in fast-paced, high-growth environments
Strong leadership presence with the ability to influence at all levels, including executive stakeholders
Deep expertise in Agile, Waterfall, and hybrid solution delivery methodologies
Advanced knowledge of program governance, risk management, and common project management frameworks and standards
Proficiency with implementing and/or managing enterprise healthcare software (EHR systems such as Athena, AdvancedMD, Epic, etc. strongly preferred)
Strong business acumen with experience managing multi-million dollar budgets, overseeing resource planning activities, and tracking utilization and operational performance
Proficiency with common project and portfolio management tools (e.g., Smartsheet, Jira, Monday, etc.)
Experience leveraging data and BI tools (e.g., PowerBI, Tableau, etc.) to drive insights and decision-making
Solid understanding of healthcare workflows, behavioral health environments, and regulatory considerations (e.g., HIPAA, SOC2, etc.)
Demonstrated ability to scale processes, build teams, and drive organizational change
Exceptional written and verbal communication skills, including the ability to create and deliver presentations tailored to a variety of audiences and stakeholders, paired with meticulous attention to detail across written communications, status reports, and project plans
Natural problem-solver who thrives in ambiguity and brings a proactive, solutions-oriented mindset to every challenge
High-energy, team-first attitude with the ability to work collaboratively in a fast-paced, evolving environment
Qualified candidates must be legally authorized to be employed in the United States.

Benefits

Comp & perks

medical
dental
vision
AD&D
short and long-term disability
life insurance
401k retirement savings with employer match
paid parental leave
paid time off
holiday pay
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproject managementAgile methodologyWaterfall methodologyhybrid solution deliveryprogram governancerisk managementbudget managementdata analysisorganizational change

Soft Skills

leadershipinfluencecommunicationproblem-solvingcollaborationattention to detailcoachingmentoringaccountabilitycontinuous improvement