Benefits Specialist
LifeStance Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $30 per hour
Job Level
Mid-LevelSenior
About the role
- Manage the benefits inbox and respond to employee inquiries regarding benefit enrollments, life events, escalations, and general questions.
- Verifies accuracy of all benefits enrollments and reporting in HRIS (Workday) to provide vendors with accurate eligibility information.
- Interact with employees to resolve issues with a high degree of confidentiality, empathy, and customer service.
- Assist with annual Open Enrollment, responding to employee inquiries and participate in information sessions.
- Expand and improve benefits employee reference materials including knowledgebase articles, sites, guides, and targeted communications.
- Accurately track leaves and distribute time-sensitive notices and correspondence to team members as needed.
- Conduct the benefits orientations for all newly hired legal and administrative staff including updates to the presentation materials to ensure accuracy.
- Communicate with employees and managers on matters relating to LOA policies and procedures.
- Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes, employee contributions, hardship withdrawals, loans, and eligibility.
- Runs reports and processes files for 401k eligibility, and contributions.
- Assists in annual 401k audit process.
Requirements
- Bachelor’s Degree
- 3+ years of work experience in a Benefits or HR role (i.e., Benefits Analyst, Benefits Specialist, Benefits Coordinator, HR Administrator, etc.)
- Must have strong technical skills including Excel, Work, Outlook, and internet proficiency
- Accuracy, confidentiality, and attention to detail are critical in this position.
- Qualified candidates must be legally authorized to be employed in the United States.
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits enrollmentHRIS401(k) processingreportingaudit processdata accuracyleave trackingemployee communicationspresentation materialsknowledgebase articles
Soft skills
customer serviceconfidentialityempathyattention to detailinclusivitysensitivityhumilitycommunicationproblem-solvinginterpersonal skills