Lestars Management Consultancy LLC

Telemarketing / Call Center Manager

Lestars Management Consultancy LLC

full-time

Posted on:

Location Type: Remote

Location: Pakistan

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Salary

💰 PKR 150,000 - PKR 300,000 per month

About the role

  • Manage daily call center operations and supervise agents
  • Drive KPIs including conversion, productivity, quality, and attendance
  • Conduct coaching, team meetings, and performance reviews
  • Handle escalations and improve team performance

Requirements

  • 2+ years experience as Call Center Manager, Telemarketing Manager, or Senior Team Lead
  • Experience managing 20+ agents in a target-driven environment
  • Strong leadership and communication skills
  • Good understanding of call center KPIs
  • Fluent in English and Urdu
Benefits
  • Competitive salary
  • Full-time stable role
  • Performance-based career growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipcommunication