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Tech Stack
Tools & technologiesAzureServiceNow
About the role
Key responsibilities & impact- Set up Dynamics 365 for Sales, Team Member application, and Customer Insights in a new Microsoft tenant
- Create and configure DEV / UAT / PROD environments
- Replicate existing CRM data model, customisations, business processes, and security roles
- Configure Azure DevOps deployment pipelines for the new environment
- Support and execute data migration including base currency change from USD to EUR
- Ensure integration interfaces (ServiceNow, PowerApps, Azure AD, SharePoint Online, iSpring, ConfigWizard, Dox42) are not blocked by the CRM implementation
- Provide consultation and documentation to support internal teams rebuilding integrations
- Support UAT readiness and validation activities
- Provide go-live support through Q4 2026
- Deliver documentation and knowledge transfer to the client team
Requirements
What you’ll need- Three years of hands-on experience with Microsoft Dynamics 365 for Sales (customisation, configuration, deployment) (at least)
- Proven experience with tenant-to-tenant CRM migrations
- Strong knowledge of D365 data model, security roles, and business process flows
- Familiarity with D365 Customer Insights
- Experience with Azure DevOps — pipeline setup and deployment automation
- Experience with multi-environment architecture (DEV / UAT / PROD)
- Understanding of data migration approaches — full and selective strategies
- Experience with integrations involving ServiceNow, SharePoint Online, or Azure AD is a strong advantage
- Hands-on experience with Power Automate and Power Apps integrations (would be a plus)
- Experience working with iSpring LMS (would be a plus)
- Familiarity with Dox42 (would be a plus)
- Experience using ConfigWizard (internal access configuration tool) (would be a plus)
- Experience working with API layers (details TBD) (would be a plus)
- Bachelor’s or Master’s degree in computer science (or similar technical field)
- English level: Upper-Intermediate or higher
Benefits
Comp & perks- Interesting and challenging projects
- Competitive compensation and regular results-based salary review
- A broad range of professional education and personal development possibilities
- Comfortable and cozy working environment
- Motivated colleagues with profound knowledge of the technical field
- Attractive compensation package
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Dynamics 365 for SalesCRM customisationCRM configurationCRM deploymenttenant-to-tenant CRM migrationsD365 data modeldata migration approachesAzure DevOpsPower AutomateAPI layers
Certifications
Bachelor’s degree in computer scienceMaster’s degree in computer science
