Field Operations Technician

Ledcor

Field technician installing, repairing, and testing telecommunications infrastructure for Ledcor Technical Services. Supporting optical, electrical, voice, and data networks across customer locations.

Posted 8/4/2026full-timeSaginaw • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in telecommunications installation and service, with a strong focus on customer satisfaction and technical problem-solving. Proficient in the installation, repair, and testing of various telecommunications equipment and cabling systems.

Highest-signal resume keywords

Telecommunications InstallationCustomer Service ExperienceTechnical Issue ResolutionOptical Time Domain Reflectometer (OTDR)Microsoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of Internet CablingRepair of Copper and Fiber CablingConfiguration of MACDTesting of Data CircuitsInstallation of Rack-Mounted RoutersInstallation of Data CircuitsCabling InstallationTechnical TroubleshootingEquipment MaintenanceInstallation of Demarcation Extensions

Soft Skills

Clear Communication SkillsPositive AttitudeCustomer-Focused ApproachAbility to Work IndependentlyProblem-Solving Skills

Tools & Technologies

Nokia EquipmentInfinera EquipmentCiena EquipmentCompany-Provided VehicleSafety Equipment

Industry Keywords

TelecommunicationsBusiness InstallationCablingTechnical College DegreeOn-Site Installation

About the role

Key responsibilities & impact

Provide an elite customer service experience to all customers
De-escalate customer concerns professionally
Perform on-site installation and repair of internet, copper and fiber cabling, rack-mounted routers, and demarcation extensions at customer locations
Identify, analyze, and resolve technical issues
Install cable runs and swap out cards
Install data circuits for internet connections
Perform installation, repair, configuration, and testing of MACD on Nokia, Infinera, and Ciena equipment
Support customer optical, electrical, voice, and data services
Test circuits using optical time domain reflectometers (OTDR)
Maintain and follow Ledcor’s safety program when using vehicles, tools, and equipment
Work independently in a self-managed environment
Travel to customer locations using a company-provided vehicle

Requirements

What you’ll need

Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
Positive, can-do attitude and customer-focused approach
Strong knowledge of Microsoft Office suite
Experience working independently in the field and thriving in a dynamic environment
Clear and efficient verbal and written communication skills
Ability to work on-call evenings and weekends
Ability to travel with a company-provided vehicle
Ability to sit, stand, bend, climb, lift up to 50 pounds, work at heights and in confined spaces, and work in safe weather conditions
Must be eligible to work in the United States
Degree or diploma from a technical college preferred

Benefits

Comp & perks

Company-provided vehicle
Competitive total rewards package
Compensation and benefits supporting physical, mental, and financial well-being
Opportunities to develop skills and knowledge
Accommodation adjustments throughout the hiring process
Equal-opportunity workplace