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Ledcor

Field Operations Technician

Ledcor

Field Operations Technician for Ledcor Technical Services performing installation and repair of communication networks. Delivering exceptional quality customer service and resolving technical issues in telecommunications.

Posted 7/29/2026full-timeBeckley • Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in telecommunications installation and service, with a strong focus on customer satisfaction and effective problem resolution. Proficient in technical diagnostics and installation of internet services and cabling, while adhering to safety standards.

Highest-signal resume keywords
Telecommunications ExperienceCustomer Service ExcellenceTechnical Problem DiagnosisInstallation of Cabling and Networking EquipmentMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TelecommunicationsCabling InstallationTechnical DiagnosticsInternet Service InstallationHardware ReplacementData Circuit InstallationDe-Escalation TechniquesSafety Standards ComplianceField Service ExperienceProblem Resolution
Soft Skills
Customer FocusEffective CommunicationPositive AttitudeIntegrityEmpathy
Tools & Technologies
Networking EquipmentCopper CablingFiber CablingDemarc ExtensionsInstallation Tools
Certifications & Qualifications
Technical College Degree or Diploma
Industry Keywords
Telecommunications IndustryBusiness InstallationService for ElectronicsCablingSecurity Systems

About the role

Key responsibilities & impact
  • Deliver a high-quality, customer-focused service experience to every client
  • Resolve customer issues calmly and professionally using effective de-escalation techniques
  • Perform on-site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack-mounted networking equipment
  • Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
  • Follow Ledcor’s safety standards and ensure proper use of vehicles, tools, and equipment at all times

Requirements

What you’ll need
  • Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
  • A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
  • Degree or diploma from a technical college would be preferred
  • Strong knowledge of Microsoft Office suite
  • Experience working in the field independently and thriving in a dynamic environment
  • Clear and efficient verbal and written communication skills

Benefits

Comp & perks
  • Competitive total rewards package
  • Health insurance
  • Opportunities for professional development