Business Analyst
Leader Labs
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $72,000 - $83,250 per year
About the role
- Immerse yourself in client workflows to understand how public health staff actually do their work
- Identify pain points, inefficiencies, and opportunities that clients may not have articulated
- Synthesize input from multiple stakeholders into coherent solution recommendations
- Translate complex public health processes into clear user stories and acceptance criteria
- Lead discovery sessions and workshops with health department staff
- Serve as the voice of the client within our technical teams
- Develop process flows, documentation, and visual aids that communicate the "why" behind solutions
- Challenge assumptions and push back when proposed solutions don't fit client realities
Requirements
- 2+ years working in governmental public health (local, state, federal, or tribal)
- Demonstrated ability to understand complex systems and workflows
- Strong facilitation and stakeholder engagement skills
- Experience translating between technical and non-technical audiences
- Self-motivated with strong initiative
- Adaptability in dynamic environments
- Comfort working with AI tools and large language models
- Must be authorized to work in the United States without sponsorship
- Willingness to adhere to our no-drug workplace policy
Benefits
- We cover 100% of your health insurance!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process flowsdocumentationuser storiesacceptance criteriacomplex systems understandingworkflow analysisstakeholder engagement
Soft Skills
facilitationcommunicationself-motivationinitiativeadaptability