Medical Collector – PB

LCMC Health

Medical Collector managing healthcare billing, denials, appeals, and reimbursement for LCMC Health. Reviewing claims, analyzing EOBs, and resolving payment variances with payers.

Posted 8/10/2026full-timeLouisiana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare billing processes, denial management, and appeals resolution, with a strong focus on compliance with regulations and effective communication with payers. Proven ability to analyze discrepancies and implement improvements in reimbursement practices.

Highest-signal resume keywords

Healthcare BillingDenial ManagementAppeals ResolutionCustomer ServiceTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment ProcessingEOB AnalysisInsurance ProtocolsRegulatory ComplianceSystem ReportingProblem IdentificationChange ImplementationMultitaskingData DocumentationReimbursement Knowledge

Soft Skills

Effective CommunicationCustomer Service Skills

Tools & Technologies

Computer SystemsBilling Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

MedicareMedicaidERISA GuidelinesThird-Party ContractingPatient Information Protection

About the role

Key responsibilities & impact

Complete daily follow-up or denial account assignments accurately and timely
Identify and analyze underpayments, discrepancies, denials, and appeals
Review posted payments and adjustments for accuracy
Analyze EOBs to ensure proper reimbursement
Research, document, track, respond to, and resolve appeals with third-party payers
Communicate with payers regarding outstanding claims and payment variances
Document all activity on patient accounts
Collaborate with internal departments and external organizations to resolve reimbursement and appeals issues
Monitor underpaid and denied claims for trends and root causes; report findings to the supervisor
Recommend improvements and communicate trends and issues to management
Follow best-practice processes in follow-up and customer service
Participate in staff training related to Medicare/Medicaid requirements and follow-up processes
Act in accordance with LCMC Health's mission and values and model ethical behavior
Adhere to federal and state patient-information protection regulations and facility guidelines

Requirements

What you’ll need

Minimum two years of experience in a healthcare environment, particularly healthcare billing, collections, payment processing, or denial management is preferred
High school diploma or GED required
Must pass a basic computer skills test and system-level training
Working knowledge of system reports and ability to analyze system information
Knowledge of hospital and professional billing processes and reimbursement
Knowledge of third-party contracting
Knowledge of insurance protocols, delay tactics, systems, and workflows
Knowledge of ERISA guidelines for denials and appeals
Knowledge of regulations related to denials and appeals
Ability to identify problems, conceptualize resolutions, and implement change
Efficient time-management skills and ability to multitask under tight deadlines
Excellent customer service skills
Effective writing and communication skills
Strong comfort level with computer systems
Proof of citizenship or immigration status required to verify lawful right to work in the United States

Benefits

Comp & perks

Full-time employment
Day shift
Equal opportunity employment
Mission-driven healthcare culture focused on authenticity, equity, inclusion, and employee collaboration