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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
web developmentcodingsoftware developmentweb designCMS platformsAI toolsproject managementproduct performance analysisinteractive questionnaire designdocument template creation
Soft Skills
self-driventeam collaborationwritten communicationverbal communicationproblem-solvingindependent judgmentprioritizationcreativityadaptabilityattention to detail
Tools & Technologies
internal platformin-house toolsCMSproject tracking softwareweb productsexperimentation toolslegal document softwareanalytics toolscollaboration toolsdesign software
Certifications & Qualifications
post-secondary education in Web DevelopmentInformation TechnologyWritingCommunicationsBusinessLibrary and Information Studies
Industry Keywords
legacy file migrationsystem improvementsuser-friendly productslegal compliancebest practicesusabilityconversion optimizationcross-functional teamspeer reviewsscope changes
About the role
Key responsibilities & impact- Support the migration of legacy files into a new internal platform and contribute to ongoing system improvements
- Implement high-quality products using in-house tools in alignment with defined acceptance criteria
- Build and refine interactive questionnaires and document templates that guide customers in creating customized legal documents
- Support colleagues by assisting with product launches, publishing updates, and setting up or taking down experiments
- Analyze product performance to improve usability and conversion
- Research, create, and promote best practices for building and enhancing web products
- Execute project plans, track deliverables, and coordinate scope changes with project owners
- Collaborate with our Legal, Research, Design, Development, and QA departments to deliver products that are both user-friendly and legally sound
- Conduct peer reviews to maintain quality and consistency across products
- Improve CMS platforms and work with the Development team to bring enhancements to life
Requirements
What you’ll need- Post-secondary education in Web Development (ex. DMIT), Information Technology, Writing, Communications, Business, Library and Information Studies, or other relevant fields
- Ability to learn, utilize, and troubleshoot various types of CMS platforms
- Ability to identify opportunities and suggest new ideas
- Self-driven with the ability to work both independently and as part of a team
- Excellent written and verbal communication skills
- Ability to identify and prioritize high-impact business objectives
- Demonstrated ability to use AI tools to accelerate workflows, troubleshoot problems, and improve quality of outputs, while maintaining strong independent judgment
- Experience with coding, web design, or software development knowledge would be an asset
- Ability recognizing system constraints and working with cross-functional teams to improve workflows or functionality
Benefits
Comp & perks- Comprehensive health and dental benefits, plus an additional Health Care Spending/ Personal Spending Account
- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
- Three weeks paid vacation, plus bonus personal days
- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
- Company share plan
- Free catered lunches for the entire office
- Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
- Casual work environment
- Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
- Free and easily accessible parking
- Hybrid working arrangements for balance between getting work done at home and engaging with others in the office