Negotiation Administrative Assistant
Law Offices of James Scott Farrin
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
Visit company websiteExplore more
About the role
- Handle a high volume of incoming and outgoing phone calls with adjusters.
- Communicate effectively and professionally with adjusters.
- Organize and maintain detailed records and documentation.
- Prioritize tasks and manage time efficiently.
- Provide support to our Personal Injury staff as needed.
- Must be able to work fast but effective, make decisions and work independently.
- Must be able to take charge and have effective problem-solving skills.
- Respond to adjuster inquiries in a timely manner.
- Maintain accurate case notes, reminders, and follow-ups in the case management system.
Requirements
- Prior experience as an Administrative Assistant in a personal injury high-volume legal setting preferred but not required.
- Experience in the insurance industry a plus but not required.
- Strong time-management skills a must.
- High level of organization and attention to detail.
- Excellent verbal and written communication abilities.
- Ability to work effectively under pressure and handle multiple tasks simultaneously.
- Proficiency with phone systems and case management software.
- Ability to follow detailed processes while exercising sound judgment.
- Team-oriented mindset with a willingness to support coverage needs.
Benefits
- Collaborative, team-based environment
- Opportunities for growth within the personal injury department
- Structured processes and clear role expectations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case management softwarerecord keepingdocumentationproblem-solvingtime managementdecision making
Soft Skills
communicationorganizationattention to detailability to work under pressureteam-orientedindependence