Senior Client Account Manager
First American
Sales Assistant
Language Trainers | In-Person (Workplace or Home) and Online (Zoom-Meet-Skype) Language Courses
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Respond promptly and professionally to client inquiries via phone and email.
- Prepare personalized quotations and advise clients on suitable courses (in collaboration with our Academic Advisor).
- Negotiate payments and follow up with prospective clients.
- Generate new sales and meet targets through re-bookings, referrals, and excellent client relationships.
- Maintain detailed records of communications and transactions.
Requirements
- Fluent in spoken and written English, plus at least one additional language (German, French, or Portuguese preferred).
- Minimum 2 years of proven experience in sales (preferably in education, training, or customer service).
- Excellent phone manner, communication, and interpersonal skills.
- Strong organizational and multitasking abilities.
- Confident PC user (Microsoft Office, Internet tools, CRM systems).
- Customer-focused attitude with a positive, problem-solving mindset.
- Team player with a flexible and proactive approach.
Benefits
- Paid leave: 31 days per year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencecustomer servicenegotiationquotation preparationrecord keeping
Soft skills
communication skillsinterpersonal skillsorganizational skillsmultitaskingproblem-solving mindsetteam playerflexibilityproactivity
