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Mystery Shopper, Service Evaluator
Langl & Partner ogMystery Shopper conducting evaluations in Bregenz to improve customer service quality. Flexible part-time role with training provided and competitive pay.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong observational skills and attention to detail in evaluating customer experiences, while effectively communicating findings and collaborating with team members to suggest improvements.
Highest-signal resume keywords
Mystery ShoppingMarket ResearchObservation SkillsCommunication SkillsReliability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Computer Skills
Soft Skills
Good Communication SkillsKeen Powers Of ObservationReliabilityAccuracy
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Customer ExperienceMystery Shopping Assignments
About the role
Key responsibilities & impact- Conduct mystery shopping assignments across various industries and markets
- Observe and evaluate the on-site customer experience
- Document observations and evaluations according to the provided criteria
- Complete questionnaires about the mystery shopping assignments performed
- Work closely with the team to discuss findings and potential improvements
Requirements
What you’ll need- At least 20 years of age
- Valid driver's license for passenger cars
- Interest in market research and mystery shopping
- Good communication skills and keen powers of observation
- Reliability and accuracy in carrying out tasks
- Basic computer skills
Benefits
Comp & perks- Personal support and training before each assignment
- Flexible scheduling: you decide how many and which types of assignments you accept
- Secure and reliable compensation on a fee (honorarium) basis
- Your opinion is actively sought and has an impact