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Mystery Shopper, Consultation Tester
Langl & Partner ogJoin Langl & Partner as a Mystery Shopper in Austria. Conduct evaluations to improve customer service quality.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong observational skills and effective communication abilities while conducting mystery shopping assignments. Capable of accurately documenting findings and collaborating with team members to enhance customer experience.
Highest-signal resume keywords
Mystery ShoppingMarket ResearchCustomer Experience EvaluationStrong Communication SkillsReliability and Accuracy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Computer SkillsQuestionnaire CompletionObservation and Evaluation
Soft Skills
Good Powers of Observation
Industry Keywords
Mystery Shopping AssignmentsOn-Site Customer Experience
About the role
Key responsibilities & impact- Carrying out mystery shopping assignments across various industries and markets
- Observing and evaluating the on-site customer experience
- Documenting observations and ratings according to provided criteria
- Completing questionnaires about the mystery shopping assignments performed
- Working closely with the team to discuss findings and potential improvements
Requirements
What you’ll need- Minimum age: 20 years
- Valid driver's license (car)
- Interest in market research and mystery shopping
- Strong communication skills and good powers of observation
- Reliability and accuracy in carrying out assignments
- Basic computer skills
Benefits
Comp & perks- Personal support and training before each assignment
- Flexible scheduling: you decide how many and which assignments to accept
- Secure and reliable payment on a fee basis
- Your opinion is actively solicited and has an impact