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Mystery Shopper, Customer Experience Tester
Langl & Partner ogMystery Shopper conducting evaluations on customer service for various industries in Bludenz. Aiming to enhance service quality through detailed assessments and collaboration with teams.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsobservation skillsreliabilityattention to detail
Tools & Technologies
basic computer skills
Certifications & Qualifications
valid car driving license
Industry Keywords
mystery shoppingmarket researchcustomer experience
About the role
Key responsibilities & impact- Carrying out mystery shopping assignments across various industries and markets
- Observing and evaluating the on-site customer experience
- Documenting observations and evaluations according to provided criteria
- Completing questionnaires about the executed mystery shopping assignments
- Working closely with the team to discuss insights and potential improvements
Requirements
What you’ll need- At least 20 years old
- Valid car driving license
- Interest in market research and mystery shopping
- Good communication skills and strong powers of observation
- Reliability and attention to detail when performing tasks
- Basic computer skills
Benefits
Comp & perks- Personal support and training before each assignment
- Flexible scheduling: you decide how many and which types of assignments you accept
- Secure and reliable compensation on a fee basis
- Your feedback is actively solicited and influences improvements