Mystery Shopper, Service Evaluator

Langl & Partner og

Join as a Mystery Shopper assessing customer experiences to enhance service quality in Austria. This role involves evaluation and documentation of various services and products.

Posted 5/28/2026part-timeKufstein • 🇦🇹 AustriaMid-LevelSenior💰 €10 - €45 per dayWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

strong communication skillskeen powers of observationreliabilityaccuracy

Tools & Technologies

basic computer skills

Certifications & Qualifications

valid car driving license

Industry Keywords

mystery shoppingmarket researchcustomer experienceobservationsevaluationsquestionnairesteam collaborationimprovement opportunities

About the role

Key responsibilities & impact

Conduct mystery shopping assignments across various industries and markets
Observe and evaluate the on-site customer experience
Document observations and assessments according to the provided criteria
Complete questionnaires about the mystery shopping assignments you carry out
Work closely with the team to discuss findings and identify opportunities for improvement

Requirements

What you’ll need

At least 20 years old
Valid car driving license
Interest in market research and mystery shopping
Strong communication skills and keen powers of observation
Reliability and accuracy in carrying out tasks
Basic computer skills

Benefits

Comp & perks

Personal support and training before each assignment
Flexible scheduling: you choose how many and which assignments you accept
Secure and reliable fee-based compensation
Your opinion is actively sought and influences results