Customer Category Manager

Lactalis Heritage Dairy

Customer Category Manager responsible for category development and trade strategies at Lactalis. Collaborating with distributors to enhance sales and market share for dairy products.

Posted 6/5/2026full-timePuerto Rico • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Drive profitable growth within assigned customers
Develop and execute category and trade strategies
Partner with distributors and cross-functional teams
Manage end-to-end trade promotion process
Analyze promotion effectiveness and key performance metrics
Achieve new item authorization and distribution goals

Requirements

What you’ll need

3+ years in account management, distributor management, or retail sales management for a CPG company
Ability to establish effective relationships with customers
Strong personal selling and negotiation skills
Effective verbal and written communication skills
Self-motivated, able to operate independently
Demonstrated ability to analyze data and create action plans
Ability to prioritize and meet deadlines
Proficient in Microsoft Word, Excel, and PowerPoint

Benefits

Comp & perks

Paid Time Off from day one
Support for insurance costs
Contribution to retirement plans
Education Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysistrade promotion managementcategory strategy developmentperformance metrics analysisitem authorizationdistribution management

Soft Skills

relationship buildingpersonal sellingnegotiationverbal communicationwritten communicationself-motivationindependenceprioritizationdeadline management