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Kyndryl

Senior Associate, HR Services

Kyndryl

HR Services Associate supporting employee HR transactions, policies, payroll, and complex cases at Kyndryl. Maintaining knowledge management and mentoring junior HR colleagues.

Posted 8/24/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Human Resources support, including onboarding, performance evaluations, and employee relations, while effectively managing multiple projects and collaborating with diverse teams to enhance organizational efficiency.

Highest-signal resume keywords
Human Resources SupportTicket ManagementMicrosoft Office ProficiencyInterpersonal Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
OnboardingPerformance EvaluationsEmployee RelationsData SensitivityAnalytical Skills
Soft Skills
Problem-SolvingCollaborationMentoringCoachingCustomer Satisfaction
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPoint
Industry Keywords
HR PoliciesEmployee DeparturesKnowledge ManagementTrends IdentificationDiverse Teams

About the role

Key responsibilities & impact
  • Provide direct HR support and guidance to employees, HR groups, and company management
  • Resolve employee issues and ensure needs are met promptly and efficiently
  • Manage HR-related transactions including new-hire onboarding, performance evaluations, benefits, and employee departures
  • Relay information about HR policies, payroll, and related topics
  • Maximize customer satisfaction and response accuracy
  • Collaborate with HR professionals and share information
  • Identify trends and share insights with management to improve services
  • Own complex cases and provide resolutions
  • Mentor, train, and coach junior colleagues
  • Drive knowledge management and maintain an up-to-date knowledge base
  • Act as a focal point for knowledge in the area of expertise

Requirements

What you’ll need
  • 1-3 years of experience in a Human Resources function
  • Ticket management experience
  • Proficient in Microsoft Office, including Excel, Word, and PowerPoint
  • Excellent interpersonal and communication skills
  • Ability to collaborate effectively with diverse teams
  • Good problem-solving and analytical skills
  • Sensitivity to data and detail-oriented approach
  • Strong organizational skills
  • Ability to manage multiple projects simultaneously
  • Bachelor's degree in Business/Human Resources preferred

Benefits

Comp & perks
  • Flexible, supportive environment
  • Well-being prioritized
  • Dynamic, hybrid-friendly culture
  • Be Well programs supporting financial, mental, physical, and social health
  • Personalized development goals
  • Continuous feedback
  • Certifications with Microsoft, Google, and Amazon
  • Coaching and hands-on experiences
  • Cutting-edge learning opportunities
  • Professional and personal growth opportunities