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Mainframe z/OS System Programmer
KyndrylMainframe z/OS System Programmer supporting and modernizing mission-critical systems for Kyndryl’s enterprise clients. Diagnosing platform issues, managing ISV products, and leading operational improvements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in z/OS System Administration, including installation, implementation, and troubleshooting of z/OS releases and ISV products. Proven ability to analyze performance issues, provide technical guidance, and manage complex problem resolution in a client-focused environment.
Highest-signal resume keywords
Z/OS System AdministrationPerformance ManagementRoot Cause AnalysisTechnical Support for ISV ProductsDisaster Recovery Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Z/OSUnix System ServicesSMP/EREXXJavaVSAMBRMSTape ManagementATL/VTLSystem Software Requirements Evaluation
Soft Skills
Excellent Troubleshooting SkillsCustomer Service SkillsProblem-Solving AbilityTechnical Guidance
Certifications & Qualifications
Bachelor’s Degree in Computer Science or Related Field
Industry Keywords
Systems Data ManagementSecurity ComplianceClient SolutionsTechnical ConsultationInfrastructure Troubleshooting
Tech Stack
Tools & technologiesJavaUnix
About the role
Key responsibilities & impact- Solve complex problems and identify potential future issues across platforms and services
- Manage systems data for clients
- Provide day-to-day solutions and security compliance
- Oversee assignment queues and work directly with technicians
- Prioritize tickets to deliver effective client solutions
- Recommend modernization options
- Identify new business opportunities
- Cultivate relationships with teams and stakeholders
- Act as support and domain expert for the z/OS operating system and system components
- Provide technical support for planning, coordination, installation, implementation, and testing of z/OS releases, upgrades, and changes
- Support assigned ISV products and diagnose z/OS platform and product issues
- Perform root cause analysis
- Analyze performance issues and provide technical consultation to IT teams
- Support new product installation and evaluation
- Participate in scheduled Disaster Recovery planning and tests
- Lead daily Operations meetings when no P1 incidents are running
- Provide technical guidance to the team
- Evaluate and recommend changes to system software requirements
- Troubleshoot infrastructure and application issues related to z/OS
Requirements
What you’ll need- Minimum 7+ years of experience in a z/OS System Administration environment
- Experience with work management, user management, journal management, and performance management
- Expertise supporting the z/OS operating system and system components
- Experience planning, coordinating, installing, implementing, and testing z/OS releases, upgrades, and changes
- Experience supporting assigned ISV products
- Experience diagnosing z/OS platform and product issues and performing root cause analysis
- Experience analyzing performance issues and providing technical consultation
- Experience with new product installation and evaluation
- Experience participating in Disaster Recovery planning and tests
- Validated knowledge of z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, and third-party products
- Proven experience providing support for ISV products
- Ability to recognize complex problems related to functional objectives
- Ability to analyze situations and implement solutions or develop system elements, procedures, or processes
- Demonstrated ability with BRMS, tape management, and ATL/VTL for tape libraries
- Preferred: Bachelor’s degree in computer science or a related field
- SME-level z/OS system programming problem determination
- Technical guidance experience
- Excellent troubleshooting and customer service skills
- Experience troubleshooting infrastructure and application issues related to z/OS
Benefits
Comp & perks- Flexible, supportive environment
- Employee well-being prioritized
- Hands-on experience and learning opportunities
- Opportunities to certify in major cloud platforms
- Career growth opportunities
- Be Well programs supporting financial, mental, physical, and social health
- Personalized development goals
- Continuous feedback
- Certifications with Microsoft, Google, and Amazon
- Coaching and hands-on experiences
- Hybrid-friendly culture