Senior Associate – HR Services

Kyndryl

Senior HR Services Associate managing employee onboarding, compliance, and HR systems for Kyndryl’s mission-critical technology services. Supporting U.S.

Posted 8/11/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSenior💰 $63,840 - $121,440 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR support, onboarding operations, and compliance with U.S. and Canadian labor legislation. Proficient in managing HRIS systems, particularly Workday, while ensuring a positive employee experience and effective stakeholder communication.

Highest-signal resume keywords

HR SupportOnboarding OperationsWorkday ProficiencyU.S. Labor Legislation KnowledgeStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HRIS System ExperienceOnboarding Documentation ManagementEmployee Data IntegrityPerformance Evaluation ProcessesCompliance Processes

Soft Skills

Excellent Communication SkillsStrong Organizational SkillsAttention to DetailAbility to Manage Multiple PrioritiesMentoring and Coaching

Tools & Technologies

WorkdayServiceNow

Industry Keywords

Talent AcquisitionEmployee ExperienceLabor Law CompliancePre-Employment ScreeningRegulatory Reporting

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide direct HR support and guidance to employees
Resolve employee HR issues and handle HR-related transactions from new-hire onboarding through performance evaluations, benefits, and departures
Relay information on HR policies, payroll, and related topics to customers
Identify trends and share insights with management to improve HR services
Own complex cases and provide resolutions
Mentor, train, and coach junior colleagues
Drive knowledge management and maintain an up-to-date HR knowledge base
Act as the primary point of contact for new hires throughout pre-boarding and onboarding
Manage end-to-end onboarding for executive and non-executive hires across the US and Canada
Organize and facilitate pre-onboarding, onboarding, and Day 1 sessions
Ensure onboarding documentation is completed and maintained
Partner with Talent Acquisition, hiring managers, Payroll, Benefits, and Global Onboarding teams
Support managers with onboarding setup, asset requests, and Workday transactions
Resolve pre-employment screening discrepancies with external vendors
Maintain country-specific documentation, contracts, labor-law requirements, and compliance processes
Process onboarding exceptions including rescinds, no-shows, and start-date changes
Coordinate accurate employee setup and data integrity with Payroll and Benefits
Maintain onboarding records, documentation repositories, and Workday activities
Monitor onboarding metrics and contribute to process improvements
Provide guidance on onboarding policies, procedures, and best practices
Manage U.S. employment eligibility and immigration compliance, including I-9, E-Verify, Department of Defense employment verifications, and immigration petition support
Lead onboarding compliance and regulatory reporting, including Workday onboarding controls and Canadian government workforce surveys

Requirements

What you’ll need

3–5 years of related experience or relevant combination of education and experience
3+ years of experience using an HRIS system, preferably Workday or similar software
Strong experience in Human Resources, Talent Acquisition, and onboarding operations
Knowledge of U.S. labor legislation, compliance requirements, and contractual obligations
Knowledge of Canadian labor legislation and compliance highly desirable
Experience with HR systems, particularly Workday and ServiceNow
Excellent stakeholder management and communication skills
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced, multinational environment
Commitment to delivering a positive employee experience and high-quality HR services
Bachelor degree preferred but not required

Benefits

Comp & perks

Discretionary annual bonus program based on performance
Medical and dental coverage
Disability benefits
Retirement benefits
Paid leave
Paid time off
Employee learning programs and access to certifications, including Microsoft, Google, Amazon, Skillsoft, and others
Company-wide volunteering and giving platform
Opportunities for professional and personal growth
Hands-on experience and learning opportunities
Inclusive workplace and Kyndryl Inclusion Networks