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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network security operations, including firewall management, troubleshooting, and configuration. Proficient in maintaining network performance and implementing security policies while providing user support.
Highest-signal resume keywords
Firewall Operations ExperienceCisco Firewall SupportNetwork Security ManagementPacket Analysis SkillsCCNP Security Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network TroubleshootingConfiguration ManagementTCP/IP FundamentalsRouting and SwitchingFirewall Policy KnowledgeNAT KnowledgeIPsec VPN ExperienceRemote Access VPN ExperienceCentralized Firewall ManagementAnsible Automation Exposure
Soft Skills
Excellent CommunicationUser Support
Certifications & Qualifications
CCNP SecurityCCNP Enterprise
Industry Keywords
Network Performance MonitoringChange ManagementNetwork Security Policies
Tech Stack
Tools & technologiesAnsibleSwitchingTCP/IP
About the role
Key responsibilities & impact- Installing, maintaining, and troubleshooting computer networks
- Identify and resolve network issues
- Make configuration changes and implement security policies
- Plan and execute routine network changes
- Troubleshoot and solve network issues and outages
- Maintain excellent communication with end customers, project managers, and service engineers
- Monitor network performance and maintain network security
- Provide user support for network-related issues
Requirements
What you’ll need- 3–5 years firewall or network security operations experience
- Cisco Firewall Support Engineer provides advanced operational support and configuration management for enterprise Cisco firewall environments.
- Basic networking fundamentals (TCP/IP, routing, switching)
- Strong firewall policy and NAT knowledge
- Hands-on IPsec and remote access VPN experience
- Packet analysis skills
- Centralized firewall management experience
- CCNP Security/Enterprise preferred
- Ansible Automation exposure preferred
- Change management experience preferred
Benefits
Comp & perks- Flexible working hours
- Professional development opportunities
- Health insurance
- Be Well programs designed to support financial, mental, physical, and social health
