Project Manager, SLED

Kyndryl

Project Manager managing mission-critical programs at Kyndryl. Responsible for defining project scope, coordinating teams, and ensuring timely delivery of results.

Posted 7/17/2026full-timeResearch Triangle Park • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and SCRUM methodologies, with a strong focus on resource allocation, risk management, and customer relationship building. Proven ability to drive collaboration across cross-functional teams while ensuring adherence to service level agreements and performance metrics.

Highest-signal resume keywords

SCRUMProject ManagementRisk ManagementResource AllocationCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningMilestone TrackingBudget ManagementPerformance MetricsIT Knowledge

Soft Skills

TeamworkCoachingCommunication

Tools & Technologies

MS ProjectProject Management Software

Industry Keywords

SLA AdherenceCross-Functional CoordinationProactive Engagement

About the role

Key responsibilities & impact

Build detailed plans that define scope, milestones, dependencies and deliverables
Prioritize work to focus on the activities that drive the greatest impact
Manage risks proactively by identifying potential issues early and implementing mitigation strategies
Allocate resources effectively to ensure the right skills are applied at the right time
Coordinate cross-functional teams including technical, account and partner roles
Drive collaboration to maintain alignment and smooth handoffs across groups
Coach and support team members to achieve high performance while meeting deadlines
Track progress against milestones and adapt plans as priorities shift
Ensure SLA adherence and consistently meet or exceed customer expectations
Manage budgets and performance metrics to optimize delivery quality and efficiency
Act as primary point of contact for delivery with customers and internal stakeholders
Strengthen customer relationships through proactive engagement and responsiveness

Requirements

What you’ll need

SCRUM or Project Management skills
Basic IT knowledge (Architectural)
Organization and planning skills
Teamwork with “one team” philosophy
Excellent written and verbal communication skills (Preferred)
MS Project or other Project Management software (Preferred)

Benefits

Comp & perks

Employee learning programs with access to certifications from Microsoft, Google, Amazon
Company-wide volunteering and giving platform to donate and volunteer