Director, Customer Partner – Automotive

Kyndryl

Strategic architect managing key customer accounts at Kyndryl's automotive sector. Driving growth and profitability through executive alliances and tailored solutions.

Posted 7/12/2026full-timeDetroit • Missouri • 🇺🇸 United StatesLead💰 $161,520 - $290,760 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management with a focus on driving growth and profitability through strategic planning, P&L ownership, and customer relationship cultivation. Leverages industry knowledge to deliver tailored solutions and maintain high standards of account excellence.

Highest-signal resume keywords

Account P&L ManagementRevenue Growth StrategiesCustomer Relationship ManagementSales Process ManagementIndustry Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Strategy DevelopmentP&L OwnershipRevenue Growth AnalysisCost ManagementProfitability Trends AnalysisOpportunity IdentificationSales Process OptimizationBespoke Service DeliveryMarket Pipeline DevelopmentRisk Assessment

Soft Skills

EmpathyCreativityCollaborationOpen-MindednessRelationship Building

Industry Keywords

AutomotiveITManufacturingAccount ManagementCustomer SatisfactionExecutive AlliancesAccount ComplianceStrategic PartnershipsSales Team CollaborationMarket Trends

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Drive Growth and Profitability
Be a strategic mastermind: Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
Proactively expand scope: Generate new opportunities and expand existing work into larger scopes and new capabilities.
Maximize renewals: Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
Own the P&L: Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.
Cultivate executive alliances: Create, maintain, and develop deep connections with top-level decision-makers.
Orchestrate the team: Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
Partner for scale: Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
Lead with industry expertise: Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.
Deliver tailor-made solutions: Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
Maintain a stellar reputation: Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
Shape the future: Use your creativity and expertise to transform the future of account management.

Requirements

What you’ll need

Ability to be onsite at customer site in Detroit, MI, up to 75% of time
Direct automotive, IT, and manufacturing experience
5+ years' experience running account P&L $10M+
10+ years' experience managing sales process end-to-end
Proven experience with revenue growth, cost, profitability, trends, and risks
Deep knowledge of business and technology trends and industry best practices
Open minded and empathetic approach in relationships with customers
Ability to support regional travel up to 25% as needed.

Benefits

Comp & perks

Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Discretionary annual bonus program based on performance