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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational management, incident management, and application monitoring within enterprise environments. Proficient in leveraging public cloud platforms and scripting languages to enhance system reliability and performance.
Highest-signal resume keywords
Operational ManagementIncident ManagementApplication MonitoringPublic Cloud PlatformsScripting Languages
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational ManagementIncident ManagementApplication MonitoringLinux ServerHyperscaler CloudAWSAzureGoogle Cloud PlatformJSONBash
Soft Skills
Entrepreneurial MindsetProblem SolvingStrategic Advice
Tools & Technologies
OpenShiftService Level IndicatorsMetrics
Industry Keywords
ResiliencyReliabilityEnd-to-End ServicesOperational IssuesCustomer Experience
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformLinuxOpenShift
About the role
Key responsibilities & impact- Ensure reliability, resiliency, and innovation in Kyndryl's information systems and ecosystems
- Analyze business needs, tackle complex problems, and provide strategic advice and designs
- Be involved in every stage of the software lifecycle, from building and testing to deploying changes and maintaining robust systems
- Work on end-to-end services, spanning customer sites and platforms
- Embrace an entrepreneurial mindset, taking ownership of responsibilities and seeking innovative solutions
- Identify and mitigate common operational issues to deliver seamless experiences to our customers
Requirements
What you’ll need- At least 5 years of experience in operational management, including incident management and escalations
- Experience with design and implementation of application monitoring to ensure reliability and performance meets or exceeds business goals
- Experience implementing strategies to cap operations load and to handle overflow using appropriate tooling and metrics, defining service level indicators and objectives in collaboration with stakeholders, business, development, DevSecOps and Operations teams
- Solution and design experience in an enterprise environment: Linux server (RHEL is preferred), networking, storage and Hyperscaler Cloud (AWS, Azure, Google Cloud Platform);
- Public cloud platforms such as AWS, OpenShift, Azure or GCP
- Experience working with Data format and Scripting languages: JSON, YAML and Bash.
Benefits
Comp & perks- Flexible working environment
- Supportive atmosphere
- Opportunities for personal and professional growth
