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Kyndryl

Director, Account Management

Kyndryl

Account Management Partner with Kyndryl focusing on account growth, relationship management, and strategy development. Harnessing technology trends to enhance customer success and account profitability.

Posted 5/31/2026full-timeMontreal • 🇨🇦 CanadaLeadWebsite

About the role

Key responsibilities & impact
  • Create, maintain, and develop deep customer connections
  • Drive proactive account growth and minimize erosion in renewals
  • Develop and execute cutting-edge account strategies
  • Lead one or more Portfolio or Strategic accounts
  • Generate new opportunities and expand existing work into larger scopes

Requirements

What you’ll need
  • 5+ years experience running account P&L
  • Deep knowledge of business and technology trends and industry best practices
  • X years of experience managing sales process end-to-end
  • Proven experience with revenue growth, cost, profitability, trends, and risks
  • Open minded and empathetic approach in relationships with customers

Benefits

Comp & perks
  • Flexible, supportive environment prioritizing well-being
  • Opportunities for hands-on experience
  • Learning opportunities including certifications in major platforms
  • Access to coaching and hands-on experiences

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementP&L managementsales process managementrevenue growthprofitability analysiscost managementrisk assessment
Soft Skills
customer relationship managementempathyopen-mindednessstrategic thinkingcommunicationleadership