Senior Associate, Technical Support

Kyndryl

Customer Service Representative helping clients resolve their issues with technology systems. Learn and contribute in a flexible, supportive environment prioritizing professional development at Kyndryl.

Posted 5/26/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Help customers solve their problems every day
Provide interactive solutions (chat, email, MS Teams)
Work alongside senior co-workers who will share their knowledge
Handle escalations with back-office teams

Requirements

What you’ll need

Knowledge of Windows, Mac, or Linux operating systems
Support help desk knowledge
Troubleshooting and problem-solving skills
Customer support knowledge
Active listener with flexibility to modify approach and adapt to customer needs

Benefits

Comp & perks

Flexible working hours
Professional development opportunities
Health insurance
Be Well programs
Access to certifications with Microsoft, Google, and Amazon

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

WindowsMacLinuxtroubleshootingproblem-solvinghelp desk support

Soft Skills

active listeningflexibilityadaptability