FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Customer Service Agent
KyndrylCustomer Service Representative at Kyndryl assisting customers with technical issues and providing solutions via various communication channels. Engaging with senior co-workers to enhance problem-solving skills in a fast-paced environment.
About the role
Key responsibilities & impact- Help customers solve their problems every day
- Provide interactive solutions via chat, email, and MS Teams
- Work with back-office teams to handle escalations
- Learn the ropes and multi-task across various tasks
Requirements
What you’ll need- 0-1 year experience in customer service or technical support role
- Flexible to work in Voice and Chat Process
- Willing to work in Night Shifts / Rotational Shifts/ Weekends
- Willingness to Work from Office as per Hybrid Work Model
- Windows 10 troubleshooting, excellent communication skills
Benefits
Comp & perks- Flexible, supportive environment
- Professional development opportunities
- Learning opportunities with certifications
- Dynamic culture supporting financial, mental, physical, and social health
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Windows 10 troubleshooting
Soft Skills
excellent communication skillsproblem-solvingmulti-taskingflexibility