Senior Associate – HR Services, Benefits

Kyndryl

Senior Associate managing end-to-end administration of employee benefits programs at Kyndryl. Ensuring compliance and providing support for HR processes in Budapest.

Posted 5/11/2026full-timeRemote • 🇭🇺 HungarySeniorWebsite

About the role

Key responsibilities & impact

Deliver end‑to‑end administration of employee benefits programs (e.g. medical, life, retirement, wellness, leave‑related benefits) in accordance with local policies and regulations
Process employee benefits events including enrollments, changes, and terminations in HR systems (e.g. Workday or equivalent)
Maintain accurate and complete benefits records across HR systems and required local documentation
Act as a subject‑matter resource for benefits processes, ensuring consistency and policy adherence across cases
Respond to employee and manager inquiries related to benefits, providing clear guidance on eligibility, coverage, and processes
Support HR Business Partners and HR Services colleagues with benefits‑related escalations and complex cases
Partner with Payroll to ensure correct benefits deductions and compliance with statutory requirements
Provide high‑quality customer service in line with HR Services SLAs and experience standards
Coordinate with external benefits providers and brokers to resolve operational issues and support program changes
Support benefits audits and compliance reviews by providing accurate data and documentation
Ensure benefits administration complies with local labor laws, statutory requirements, and internal HR policies
Escalate risks or compliance concerns proactively and support remediation actions
Identify opportunities for process standardization, simplification, and automation within benefits delivery
Participate in HR transformation initiatives such as benefits system implementations, country transitions, or process redesign
Support documentation of SOPs, process maps, and service catalogues for benefits services
Contribute to continuous improvement of mindset within HR Services
Manage physical and digital benefits‑related documentation where required
Ensure data accuracy, confidentiality, and GDPR compliance in handling employee information
Support ad‑hoc reporting requests and operational metrics related to benefits delivery
Support assigned country or multi‑country portfolio depending on organizational setup

Requirements

What you’ll need

1-3 years of experience in HR operations, benefits administration, or shared services environment
Practical knowledge of employee benefits programs and HR compliance requirements
1-3 years of experience working with HR systems (e.g. Workday) and service management tools
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office tools (especially Excel, Word, Outlook) for documentation, tracking, and reporting
Fluent Czech (mandatory)
Good working knowledge of English (written and spoken)
Bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee benefits administrationHR complianceHR systemsdata accuracyGDPR complianceprocess standardizationprocess automationSOP documentationreportingbenefits audits

Soft Skills

attention to detailcustomer servicecommunicationproblem-solvingorganizational skillsability to manage multiple prioritiescollaborationadaptabilitycontinuous improvement mindsetproactive risk management