Director, Delivery Partner – Major Hospital Network

Kyndryl

Delivery Partner responsible for customer governance and IT service delivery in healthcare sector. Leading strategic engagements and ensuring financial prosperity of contracts with hospital networks.

Posted 5/3/2026full-timeNorwalk • Connecticut, Massachusetts, Rhode Island • 🇺🇸 United StatesLead💰 $161,520 - $290,760 per yearWebsite

About the role

Key responsibilities & impact

Forge powerful and enduring business-to-business relationships with customers
Communicate innovative solutions and navigate Kyndryl's diverse offerings
Own customer governance and financial prosperity of engagements
Lead blended delivery workforces of 150+ personnel
Participate in executive-level client engagement

Requirements

What you’ll need

10+ years of experience in IT service delivery
At least 5 years in healthcare IT managed services or Epic-enabled hospital operations
Ability to manage and govern large business-to-business multi-year service contracts
In-depth knowledge of business controls and cost accounting
Working knowledge of Epic EHR from an IT operations and delivery leadership perspective

Benefits

Comp & perks

Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT service deliveryhealthcare IT managed servicesEpic EHRbusiness controlscost accounting

Soft Skills

relationship buildingcommunicationleadershipgovernanceclient engagement