Customer Service Representative
Kyndryl
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • 🇮🇳 India
Visit company websiteJob Level
Junior
About the role
- Be the face and voice of Kyndryl, helping customers solve their problems every day.
- Combine know-how of tech support with problem solving and customer service.
- Treat our customers to concierge-level care via chat, email, and MS Teams.
- Work with back-office teams to handle escalations.
- Grow your experience, skill, and grasp of other job roles.
Requirements
- 0-1 year experience in customer service or technical support role
- Flexible to work in Voice and Chat Process
- Willing to work in Night Shifts / Rotational Shifts
- Willingness to Work from Office as per Hybrid Work Model
- Windows 10 troubleshooting
- Excellent communication skills
- Customer service skills
Benefits
- Professional development opportunities
- Employee volunteering and giving platform
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows 10 troubleshooting
Soft skills
communication skillscustomer service skillsproblem solving