Associate Director, Customer Partner – Financial Services, Insurance
Kyndryl
full-time
Posted on:
Location Type: Hybrid
Location: Muenchen • 🇩🇪 Germany
Visit company websiteJob Level
Senior
About the role
- Serve as the main point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements
- Develop trusted advisor relationships with customer stakeholders
- Ensure timely and successful delivery of solutions
- Communicate progress of initiatives to stakeholders
- Develop new business with existing clients
Requirements
- Proven work experience (5+ years) in account management or a relevant role
- Ability to communicate, present, and influence key stakeholders
- Experience with CRM software and Microsoft 365
- Excellent listening, negotiation, and presentation skills
- experience delivering client-focused solutions
- Strong communication skills in a complex matrix
Benefits
- Employee learning programs with access to industry certifications
- State-of-the-art resources
- Fortune 100 clients
- Company-wide volunteering and giving platform
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client relationship managementnegotiationpresentationlisteningcommunicationinfluencestakeholder management