Travel & Expense Business Analyst – Concur Configuration Specialist
Kyndryl
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Troubleshoot incidents with T&E applications and integrations
- Provide level 3 and level 4 technical support for users
- Propose solutions to minimize technical issues and improve user experience
- Technical leadership for projects
- Preparation of test scenarios
- Ensure T&E operations are compliant with company policy
- Configure and maintain Concur Expense and Request modules
- Improve documentation resources
- Generate Intelligence reports
- Maintain ICS integration to SAP S/4Hana
- Technical support of Employee Vendor payments configuration in SAP S/4Hana
- Technical support of American Express Corporate card remittance and payment configuration
- Stay current with SAAS releases
Requirements
- 5+ years experience with SAP Concur Expense, Request, Intelligence configuration and support
- SAP Concur Travel module experience preferred
- Certified Professional – Expense Configuration or equivalent
- 2+ company implementations of SAP Concur expense
- Corporation card implementations experience
- Manage enhancement projects independently
- Good stakeholder communication
- Ability to plan, organize and prioritize work
- Effective in achieving support SLA’s
- Service Now support experience
- Power BI experience in creating and maintaining models
- MS Office experience
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development opportunities
- Employee learning programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAP Concur ExpenseSAP Concur RequestSAP Concur IntelligenceSAP S/4HanaSAASPower BIService Nowtest scenario preparationtechnical supportincident troubleshooting
Soft skills
technical leadershipstakeholder communicationplanningorganizingprioritizingachieving support SLA’sproblem-solvinguser experience improvementdocumentation improvementproject management
Certifications
Certified Professional – Expense Configuration